Improve Close Rates By Up to 22%, Drive Review Growth with Ease and Super Charge Referral and Word of Mouth Sales with ChoiceLocal’s Marketing Automation Strategies
Let’s start with some quick definitions for marketing automation strategies and SMS:
Marketing Automation (noun)
The use of targeted, automated, 1:1 highly personalized email marketing to improve close rates and average customer revenue while using advanced tracking and automated rules, also known as lead scoring, to determine which of your business’ prospects are highly likely to become customers.
How ChoiceLocal Utilizes Marketing Automation and SMS Marketing
At ChoiceLocal, we combine the best of SMS marketing and marketing automation strategies to create one unified ecosystem that can improve close rates by up to 22%, drive a strong flow of five-star reviews online with relative ease, while at the same time, improving your company’s average customer size and driving increases in referral and word of mouth sales.
In short, here is how this marketing ecosystem operates with our SMS and marketing automation strategies:
Highly targeted and highly localized digital marketing is executed.
A lot of leads for your business are generated.
Those leads can be entered into a customer relationship management (CRM) system that we give your company, or enter them in the CRM that you already have and are using.
We build a series of automated email and text nurturing campaigns that are dynamically tailored to your company’s prospective customers based on the date they became a lead, their stage in the sales cycle, what they are interested in, what emails and pages of your website they have read, and how much interest they are showing. The way we can set this up, the sales prospect could receive hundreds of various variations of email and text messaging at any given point in time but in reality, will receive one perfectly targeted message for what they are interested in. This ensures the best message is delivered at just the right time. In addition, we can score all leads and tell you if someone is highly likely to sign-up as a customer at that moment, even if you have not talked to them in six months. This key step is a big part of the reason these types of programs can help to improve close rates by as much as 22%.
Once a prospect becomes a customer, we can trigger messages to them via email and text to ensure they know what is going on with your business, have them complete net promoter score (NPS) surveys. NPS surveys can let you know how happy customers are with the services provided and how employees are performing. Happy customers can be asked to leave reviews online and send referrals over with simple low-cost incentives. All customers can be educated via the messaging on your business’ full offerings and reminded about your brand and how you can help. This will increase your average customer size and frequency beautifully.
ChoiceLocal Is Here to Make This Process Easy for You
These five steps can be complicated to build, yet we make them simple and turn-key for you. With our SMS and marketing automation strategies, we ensure that your business will get the most out of every lead and every customer while making sure everyone is happy along the way.
Get Started with ChoiceLocal Today
Are you ready to take the next step with our marketing automation strategies? Request a free marketing strategy from ChoiceLocal today.