Why become a teammate at ChoiceLocal?
The Top Performing Franchise Marketing Agency backed with a Mission Statement of Help Others
We have a culture that is far superior to any other agency. We believe in leading with personal first and business second, allowing you to have a great work-life balance. You will be working in a team environment that focuses on you growing personally and professionally. We believe in “Killing it where you are at” so that you become an expert in your role before climbing the ladder. Be a part of a team of servant leaders that has passionate, high-energy, capable people, who live our core values, and are generous at heart.
When you work at ChoiceLocal, you will do your best work, touch people’s lives and make the world a better place. Our organization is growing, and we are looking for exceptionally talented and motivated individuals to join our digital marketing agency. Opportunities range from Digital Marketing Specialist and Partner Development Specialist positions to Account Management level positions and beyond. At ChoiceLocal, your career path is up to you!
At ChoiceLocal we have built a culture of knowledge, innovation, and learning. We focus not just on what you already know, but also how we can help you grow to become the best you can be. Join our group of driven, talented individuals who are focused on delivering positive local franchise marketing results to our partners.
We Are Always Looking for Great Individuals to Join Our Team
ChoiceLocal is always on the lookout for new talent to join our team of leaders. You can apply to one or all positions, depending on your interest!
Digital Marketing Specialist (SEO)
Digital marketing specialists create and optimize content for their partners’ websites and work in close coordination with account executives. As a digital marketing specialist, you will be required to complete assigned tasks effectively, review program performance for each partner, conduct tests and report findings during company-wide meetings, perform SEO audits, and independently address specific pages/parts of each program that are not performing to expectation.
Paid Advertising Specialist (PPC)
Paid advertising specialists at ChoiceLocal are responsible for developing Google Ads, Microsoft Ads, and Facebook Advertising Strategies for our clients. This includes designing tests and identifying new opportunities to reduce wasted costs and increase conversions for our clients. It also includes orchestrating the entire advertising approach – everything from ads to landing pages, to spot-checking forms. Successful paid advertising specialists will bring a professional PPC experience and will love to learn, teach, and test new things.
Social Media Specialists
Social media specialists are members of an important cross-functional team within ChoiceLocal. They are subject matter experts in the area of social media and execute strategies in both paid advertisement and organic social posting. Social media specialists focus solely on creating content, graphic design, posting in accordance with the content calendar, and monitoring/optimizing campaigns. These team members have an important role in driving marketing success for our partners and to the rest of the organization. They must work to create success for our partners by following the practices, conventions, and culture of the broader organization.
Email Marketing Specialists
Email specialists are responsible for the execution, maintenance, and reporting of email distribution and automated marketing programs, including drip campaigns, newsletters, and nurture campaigns. In this role, you will be responsible for analyzing and reporting campaign performance to increase engagement and conversion.
You will develop optimizations that drive learnings and increase KPIs through A/B testing, and platform updates, while working closely with our internal teams to provide quality and accurate deliverables for our clients. This role is perfect for a data-driven marketer with quantitative/analytic capabilities with a strong knowledge of email marketing best practices, digital marketing, and competitive trends.
Partner Development Specialist
As a partner development specialist, you are responsible for the initial contact of a potential partner. Your responsibilities are to schedule and conduct the initial discovery meetings with potential partners to learn more about their goals, needs, backgrounds, and where ChoiceLocal can bring value. You will be working closely with another more experienced team member to make sure the needs of the potential partner are understood and the strategy is aligned with their goals in mind. A partner development specialist will assist their partner development manager in any way possible to better serve the potential partner!
Account executives are digital marketing strategists, managers, project planners, and partner success advocates. They meet at least monthly with partners and are responsible for their satisfaction, which must be delivered through close coordination with a digital marketing specialist. The individual decisions and actions of the account executives at ChoiceLocal add up to the health and potential for growth of the business. Account executives have a large responsibility to themselves, their team, and above all else, the partners who trust them with their success.
Our Amazing Benefits
At ChoiceLocal we understand that to provide exceptional service, our team needs to be set up for success. We offer a wide range of benefits that ensure every specialist, account executive, strategist, director, and vice president has a healthy work/life balance. Our benefits include:
- Medical Insurance (ChoiceLocal pays 75% of coverage)
- Dental and Vision Insurance (ChoiceLocal pays 50% of coverage)
- Voluntary Life Insurance
- Profit-sharing available after one year of service
- Opportunities to work from home
- 20 days of PTO when hired and 24 days of PTO for teammates who have worked with us for five or more years
- 11 Paid Holidays for Full Time Employees – New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Day, 2 Floating Holidays (e.g. Religious Holiday, Cultural Day, State Day, Personal Day, General Wellness Day). A team member may substitute another Holiday for any of the ones listed and simply needs to partner with HR to grant that request.
- ChoiceLocal closes from December 26 – December 31 for a Year-End Refresh to allow team members to relax and reset for the new fiscal year.
- Paid Maternity (8 weeks) and Paid Paternity (2 weeks) leave
- Bereavement leave (3 days for immediate family, 2 days for extended family, 1 day for a close family friend or relative)
- ClassPass fitness class subsidies to help our team stay active and healthy
- Team happy hours
- Team parties
- Annual Christmas / Holiday Parties
Our Core Values
ChoiceLocal is very proud of the culture we have cultivated built on rock-solid core values, a mission of “Help Others,” which is rooted in faith. We have been able to truly create a family amongst our team living by our core values. Below are the core values we live by, hire by and promote by.
Integrity in All Things
Our team must show integrity – even when it makes us look bad. In the long run, being honest will build trust and loyalty. No one is perfect and we remind ourselves that mistakes can happen, but it is important to always be upfront about them so we can rise above anything and be better off because of it. Without trust, we have nothing. Living and working with complete integrity is the only way to have trust.
Amazing Customer Service
We strive to go above and beyond for our clients – doing just a good job isn’t enough. We strive to help our partners grow and meet their professional and personal goals. One of the things our team is most proud of is having an average of $15.54 for every $1 a partner invests in marketing with us and customers who are more loyal to us than they are to 98% of major brands, including the iPhone, Samsung Galaxy & Mercedes.
Everyone a Leader
When it comes to getting the job done, our team is on it. Every quarter everyone on our team comes up with at least two tests to ensure that we are always on top of our marketing strategies. We believe that as leaders in this industry, we should put others’ interests before our own. This means helping teammates when they are in need and being a resource to our partners. If you are not a servant leader you a not a leader, you are a mere authority. No one wants to work for an authority. They want to work for and with a servant leader.
Candor with Goodwill
Part of being a team is being honest with one another – if we can talk about it, we can fix it. We never sidestep a problem nor do we ignore opportunities to better ourselves. We handle situations head-on and are always upfront with our partners and teammates about their growth and improvement. We do this with a loving heart, yet that love is coupled with candor.
We understand that the marketing world can be one that is fast-paced and often overwhelming. At ChoiceLocal, we do our best to ensure that our team can focus on their family, health, and well-being by creating a healthy work-life balance and providing world-class benefits. At the same time, we have each other’s back here like a family would, and we hold ourselves to high standards here as a good family would as well.
ChoiceLocal was founded on our mission to help others. We do more than just help our partners grow their business, we help our community, as well. ChoiceLocal has collaborated with many charities – like Habitat for Humanity, Mary’s Meals, Water First, and Cornerstone of Hope – in the past five years to help better the world around us. We donate approximately 10% of our profits to help kids in need, and we ask every teammate at ChoiceLocal, on company time, to go, volunteer, one day per quarter.
The Benjamin Isaac Foundation
As mentioned above, ChoiceLocal was founded on the mission to help others. In honor of their late son, Ben – Joe and Becky founded the Benjamin Isaac Foundation to help kids who are in physical, emotional, and spiritual need. Our goal is to help 10,000 every year and we are committed to donating 10% of ChoiceLocal’s profits to the Benjamin Isaac Foundation and similar charities.
Top Workplace Awards
ChoiceLocal is honored to have won multiple awards for the top workplace. We truly value our team members and consider them family!
Best Workplace in Cleveland (2020)
This award is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. Applicants are measured by 15 drivers of engaged cultures that are critical to the success of any organization, including alignment, execution, and connection – just to name a few.
Northcoast 99 (2018-2019)
Northcoast 99 is an annual recognition program to showcase some of the best workplaces for top talent. They go through a rigorous selection process to come up with Northeast Ohio’s 99 best workplaces for top talent. We are honored to have won this award two years in a row.
Are You Ready to Take the Leap Into a Purpose-Driven Career?
Contact ChoiceLocal to learn more about career opportunities or fill out and submit your application below