ChoiceLocal’s Data & Privacy Policy
ChoiceLocal, LLC (“ChoiceLocal”) is committed to maintaining robust data and privacy protection for its customers. ChoiceLocal’s Data & Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us or that we collect as part of the services we provide.
By entering into any contract or agreement with ChoiceLocal and/or by using ChoiceLocal’s services or website, you accept the terms and conditions contained in this Privacy Policy and consent to the collection, storage, use and disclosure of your personal, non-personal and/or business information, whether such information has been provided by you or collected by ChoiceLocal.
ChoiceLocal collects both “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you. Personal Information includes, but is not limited to, information such as names, email addresses, telephone numbers, telephonic recordings, chat communications, SMS messages and other information that could be used to personally identify you or a third-party. Personal Information is collected and processed for the purposes including, but not limited to, providing marketing and advertising services, other services provided by ChoiceLocal, analytics, communicating with customers and third-parties, and legal compliance You hereby agree and consent to ChoiceLocal’s collection of both Non-Personal Information and Personal Information.
All customers and/or clients of ChoiceLocal understand and agree that ChoiceLocal and its employees and affiliates shall have access to and the ability to store the following: (i) all phone calls; (ii) recordings of phone calls including, but not limited to, calls generated through ChoiceLocal tracking numbers; (iii) online chats; (iv) ChoiceLocal powered SMS; (v) ChoiceLocal powered job recruiting ads; (vi) form completions generated via your website; (vii) any other ChoiceLocal marketing activities including such activities which may or may not be hosted separate from your website; and (vii) any data provided to ChoiceLocal by the customers and clients; and (viii) any data collected by ChoiceLocal about customers or clients (collectively, “Customer Data”). All customers and clients understand, acknowledge, agree, and consent to ChoiceLocal’s collection, storage, use and disclosure of Customer Data and/or similar data.
ChoiceLocal shares some Customer Data with third-parties who are performing services for or on behalf of ChoiceLocal for the benefit of our customers and/or clients. The Customer Data provided to third-parties is only used at the direction of ChoiceLocal and in accordance with ChoiceLocal’s Privacy Policy, an agreement between ChoiceLocal and the third-party if any, and/or the third-party’s data protection or privacy policy.
ChoiceLocal may also share Customer Data, including Personal Information, with outside parties if ChoiceLocal has a good-faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to comply with a Court Order or meet any applicable legal process or enforceable governmental request necessary for the investigation of potential violations, fraud, security or technical concerns, to protect against harm to the rights, property, or safety of the public as required or permitted by law, and to enforce the terms of this Privacy Policy or any contract or agreement between ChoiceLocal and its vendors, partners, clients, or customers. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and ChoiceLocal reserves the right to use and disclose such Non-Personal Information as it, in its sole discretion, desires.
In the event of a business transaction including, but not limited to, any merger, acquisition, or sale of assets, Customer Data may be one of the assets transferred by ChoiceLocal. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and you consent to such a transfer. You also acknowledge and consent to the continued use of your Customer Data, as permitted in this Privacy Policy, as amended, by the party acquiring your Customer Data through such a transaction.
ChoiceLocal takes reasonable steps to protect the Customer Data it collects and stores. Such security measures may, but do not necessarily, include: (i) the use of password protected accounts; (ii) encryption; (iii) firewalls; and (iv) other technological security measures. However, these measures do not guarantee that your Customer Data will not be accessed, disclosed, altered or destroyed by a breach of any or all of the protections that ChoiceLocal has put in place to protect such data. Nevertheless, all customers acknowledge and agree to assume these risks.
Customer and users of ChoiceLocal’s website or services have the right to access, correct, delete, or restrict processing of their Personal Data. Additionally, such persons may opt-out of certain data uses at any time through their account settings or by providing express written instruction to ChoiceLocal. ChoiceLocal will respond to requests regarding Customer Data in a reasonable time. Accessing, correcting, deleting, restricting the process, or opting out of the collection of certain data may effect the services provided by ChoiceLocal and may require the amendment, modification, or termination of any contract or agreement by or between ChoiceLocal and the person or entity taking such action. ChoiceLocal shall not be responsible or liable, in anyway, for any adverse effects of such actions. In the event of a data breach, ChoiceLocal shall notify affected person and authorities as required by law.
As it relates to the Children’s Online Privacy Protection Act of 1998, ChoiceLocal does not intend to provide services directed to children under the age of 13 or collect use or disclose the personal information of children. Children under the age of thirteen are not permitted to access and/or use ChoiceLocal’s services without parental consent.
ChoiceLocal reserves the right to change its Privacy Policy at any time. We will notify you of any material changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our website. Material changes will go into effect thirty (30) days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check for any updates or changes to ChoiceLocal’s Privacy Policy on its website at www.choicelocal.com/data-policy/. This Policy complies with the Ohio Data Protection Act and other applicable data privacy laws.
